Remote network monitoring services keep you informed about your network's status, availability and performance of network applications - that means your entire network functions at top performance and is more profitable.

PEG provides a remote monitoring and management centre. Effectively, we become an extension of your network, addressing and reporting on issues when and even before they occur. Our network centre becomes a powerful resource that will help your network specialists and IT managers focus on the crucial aspects of running a business effective network.

This is achieved by identifying key performance variables and initiating alarms via analytical event correlation and calls to action. This in turn promotes and enforces pro-active network management. Furthermore, it is import that a factual baseline be determined prior to the actual monitoring and management phase. Only with this information can true thresholds be determined.

Additionally, knowledge and understanding of the applications traversing back and forth across the network, the relationships between servers etc. must be gained and measured in order to determine abnormalities and service degradation that may occur.

The traditional up/down status monitoring, reporting and 3rd party SLA management is not sufficient in managing today's business critical networks. It is with this philosophy that PEG-IT manages networks, not only monitoring infrastructure, but also all the other layers of the OSI stack.

Features

• Pro-active identification of key performance variables.
• Early detection and notification systems.
• Alarms, trend on all business critical devices.
• Immediate response to problems on the network by phone, log, or SMS to client or 3rd party.
• Identification of root cause of problem. Trending of key performance variables.
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Advantages

• Less useless information. We put our finger on the pulse and only act when we need to act.
• Early detection of problems on our client’s networks. LAN & WAN's.
• We provide around the clock monitoring.
• We manage the problem, record the problem, and manage the 3rd party SLA.
• We eliminate what the problem is not, and focus on troubleshooting.
• This service is a predictive and capacity planning tool.
• Integration with other network tools used by PEG-IT, some of which have been developed in house.
• Leveraging off PEG`s other business units to provide a powerful end-to-end managed network solution.
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Benefits

• There are less unnecessary alerts to clients; if the alerts are recovered they are legitimate.
• Knowledge of where and when the problem is occurring.
• You will have peace of mind knowing your network is being looked after.
• Peace of mind is always a benefit. With a minimised problem existence come`s a shortened mean time to repair.